FOR MEDICAL EMERGENCIES DIAL 111

Information for patients

Please click on each item for more information - and if you still have questions please contact us.

What is primary healthcare?

Basically, when you go to the doctor - that's us.

What data is collected about me?

Pinnacle firmly believes the appropriate use of health information is critical for improving the health of our enrolled population.

Enrolment information for patients

PHOs receive funding from the government to support the delivery of a range of health services, including visits to the doctor. Funding is based on the number of people enrolled with the PHO and aspects such as age, gender, and ethnicity.

Once and For All

Take the first step toward becoming smokefree. Our free service can help you quit smoking ONCE AND FOR ALL.

What is virtual care?

Care can be provided without you visiting your general practice in person. It is sometimes referred to as telehealth, virtual healthcare or e-consultations.

What is a patient portal? Why have one?

A patient portal is a secure website which stores your health information and lets you save time and take care of your health needs online.

Where can I go for after-hours care?

If you are feeling sick or unwell, always contact your medical centre first.

What does it cost to see a GP?

Some practices are government funded at a higher level than others, based on their population and the level of fees the practice charges.

How to give feedback on your experience

All feedback - positive and negative - should be given to your practice in the first instance.