Christmas and New Year opening hours at your practice

We wish you all a safe and happy holiday period

Many of our practices will have different hours of work during this time. Check our practice directory for opening hours, or if you are away from home try to find a general practice or urgent care centre close to you.

If you or someone close to you is in pain or feeling unwell during this time please contact your medical centre first. If they are closed they will have a phone service to give advice on where you can go for help, or divert you to Healthline who can help you assess the best treatment and next steps.

Hospital emergency departments are for emergencies only. Please don't head to the hospital unless it is truly needed, such as a life threatening emergency.

Protect yourself and others from COVID-19

With COVID-19 still in our communities, there are simple steps that can slow the spread of the virus — protecting yourself and others. Enjoy summer this year by being prepared and knowing how to stay safe.

If you have ongoing medical concerns make sure you are always prepared for this holiday period


You can call Healthline free for health advice and information.

Healthline is staffed by an experienced team that includes registered nurses, paramedics and health advisors, who can provide you with health information and advice on care.

They can arrange to talk with you in your language - when your call is answered, say you'd like an interpreter and the language you’d like to speak in.

  • For general health advice and information call 0800 611 116 - available 24/7
  • For COVID-19 health advice call 0800 358 5453 - available 24/7